Returns & Exchanges Policy
1. Personal Care, Skincare, & Soaps (Final Sale)
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Due to the intimate and small-batch nature of our plant-based skincare items, cold-process soaps, and laundry powder, all personal care products are final sale.
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We cannot accept returns or exchanges on opened or used items for health and safety reasons.
2. Damaged, Defective, or Incorrect Items
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We take great care in packaging every order from our studio. However, if your item arrives damaged, defective, or you received the incorrect product, please contact us within 7 days of delivery with photos of the issue.
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We will gladly review the case and arrange for a replacement or store credit where appropriate.
3. Home & Textiles (Unused Condition)
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Unused, unwashed home textiles and cuddle blankets may be eligible for return or exchange within 14 days of delivery.
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Items must be in their original, pristine condition and packaging. Return shipping costs for non-defective textile returns are the responsibility of the customer.
4. Collectible Trading Cards
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Collectible sports trading cards are final sale once shipped, due to the fluctuating nature of the collector market.
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Please review all listing photos and descriptions carefully before purchasing, or reach out if you have questions about a specific card's condition.
