Welcome to West Five Story. By accessing this website and purchasing our products, you agree to the following terms and conditions.

1. Artisan Skincare & Botanical Products

• Handmade Nature: All skincare products, including our cold process soaps and Charcoal Chill deodorant, are handcrafted in small batches in Chater, Manitoba. Due to the nature of handmade goods, please expect slight variations in color, aroma, and design between batches.

• Cosmetic Use Only: Our products are intended for external, cosmetic use only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

• Allergy Warning: We utilize high-quality botanical ingredients (such as shea butter, coconut oil, and essential oils). It is the customer's responsibility to review the ingredient list for potential allergens. We recommend a patch test before full use.

2. Shipping & Local Pickup

• Manitoba Markets: Items purchased online may be eligible for local pickup at our scheduled markets in Landmark, Rivers, or Brandon. Please select "Local Pickup" at checkout if available.

• Shipping: We ship across Canada and utilize standard carriers. West Five Story is not responsible for delays caused by the carrier or incorrect addresses provided by the customer at checkout.

3. Intellectual Property

• All content on this site—including the West Five Story logo, product photography, and brand narrative inspired by our family muses—is the property of West Five Story and may not be used or reproduced without written permission.

4. Limitation of Liability

West Five Story shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. We strive for a tranquil experience, but the use of our products is at the consumer's discretion.