At West Five Story, we value the trust you place in our handmade botanical remedies. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.westfivestory.com.

1. Information We Collect

When you visit the site, we automatically collect certain information about your device, including your IP address and cookies. Additionally, when you make a purchase or attempt to make a purchase, we collect:

• Contact Information: Name, billing address, shipping address, and email address.

• Payment Information: Credit card numbers (processed securely through Wix Payments; we do not store your full card details).

2. How We Use Your Information

We use the information we collect to:

• Fulfill any orders placed through the Site (including arranging for shipping and providing you with invoices).

• Communicate with you (such as responding to questions about our cold process soaps or shaving creams).

• Send you our April Newsletter and other updates via Brevo, but only if you have opted in via our website footer.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• We use Wix to power our online store.

• We use Brevo to manage our email community and send out "Story" updates.

• We will never sell your data to third parties.

4. Handmade Artisan Disclaimer

Please note: Our products are handcrafted in small batches in Chater, Manitoba. While we use high-quality botanical ingredients (like shea butter and essential oils), our products are for cosmetic use only and are not intended to diagnose, treat, or cure any medical condition.

5. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@westfivestory.com.